Privacy Policy

To ensure the provision of high-quality residential cleaning services, Pristine Home Cleaning must gather, utilize, and disclose personal information related to our customers. We are committed to the following principles in handling this sensitive information:

Pristine Home Cleaning will only collect the necessary personal information essential for delivering top-notch residential cleaning services to our customers.

Under no circumstances does Pristine Home Cleaning gather, utilize, or disclose a customer's personal information to a third party without the explicit consent of the customer, except when mandated by law or authorized by the Privacy Act.

Occasionally, Pristine Home Cleaning may share customer information with an authorized agent on a temporary basis to evaluate how our cleaning services align with customer needs and explore ways to enhance satisfaction.

We employ a password-protected software program containing a database of customer information and maintain written records in a secure location with restricted access.

Certain personal information, including names, addresses, and telephone numbers, is shared with Pristine Home Cleaning employees to facilitate the cleaning service. Our employees are bound by confidentiality requirements and utilize this information solely to meet the demands of their employment with Pristine Home Cleaning. Personal information entrusted to our employees is consistently kept confidential and secure.

Pristine Home Cleaning customers have the right to review the personal information stored for them, within legal constraints. Additionally, customers can request corrections for inaccurate or incomplete information, and we commit to promptly disclose or rectify such information when applicable.